The ReliaCard is a prepaid Visa debit card; your TANF benefits will be deposited into your ReliaCard account. The ReliaCard gives you the power of a Visa card, but it’s not a credit card. The card will be mailed to you in a plain white envelope. The card comes with instructions telling you to call ReliaCard customer service toll-free from any phone, not just your home phone, at reliacard phone number 1-866-276-5114 to activate the card and select your Personal Identification Number (PIN). Even if you have money in the your ReliaCard account, it can’t be used until you activate the card. Once you activate it and check your balance to make sure you have money in your ReliaCard account, you can begin using the card immediately to pay bills, make everyday purchases, or get cash.
You can also use your ReliaCard to get cash from bank tellers. There will be no charges for the first two cash withdrawals each month when you go to a bank teller. The first two cash withdrawals each month include ATM and bank teller cash withdrawals. This means if you have already received cash twice in the month from a bank teller and then go to an ATM, you will be charged a fee. Likewise, if you have already used an ATM twice in a month and then go to a bank teller, you may be charged a fee. If you are charged a fee for getting cash through a bank teller for either of the first two cash withdrawals in a month, please report this to the state reliacard phone number TANF office at 328-2332 in Bismarck or 1-800-755-2716 for long distance calls. The state will report the issue to U.S. Bank to investigate and take any necessary corrective action.
There is not a minimum purchase amount required to receive cash back. If a store tells you that you must make a purchase worth a certain dollar amount, please notify the state reliacard phone number TANF office at 328-2332 for Bismarck calls or 1-800-755-2716 for long distance calls. The state will report the issue to U.S. Bank to investigate and take any necessary corrective action.
There are three ways to check your balance on your ReliaCard account:
1. Log onto the U.S. Bank ReliaCard Web site at www.reliacard.com;
2. Call the U.S. Bank ReliaCard customer service at reliacard phone number 1-866-276-5114; or
3. Use your ReliaCard to request an account balance at an ATM.
Also, your remaining account balance will appear on an ATM withdrawal receipt.
If you have questions about your TANF benefits, please contact your local county social service office.
If you have questions about your ReliaCard, please call
reliacard phone number customer service at:
1-866-276-5114 (toll-free)
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